NHTSA Complaint #11193471 — 2018 FORD EXPEDITION

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11193471
Vehicle	2018 FORD EXPEDITION
Component	SUSPENSION
Date of Incident	April 1, 2019
Date Filed	April 2, 2019
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

TOOK MY VEHICLE FOR OIL CHANGE AT A LOCAL MECHANIC. HE ADVISED ALL FOUR STRUTS ARE LEAKING. THE VEHICLE ONLY HAS 10,000 MILES ON IT. I WENT BACK TO FORD. THEY ADVISED THERE IS AN SS! BULLETIN AND THEY ARE ONLY SUPPOSED TO MONITOR THE ISSUE. A GOOGLE SEARCH SHOWS THIS HAS BEEN A PROBLEM WITH EXPEDITIONS FOR YEARS. WHY ISN'T FORD RESOLVING THIS AFTER ALL OF THESE YEARS AND FINDING A STRUT THAT WORKS PROPERLY?

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