NHTSA Complaint #11193058 — 2016 HONDA CR-V

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11193058
Vehicle 2016 HONDA CR-V
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 10,193 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

THE HEADLIGHTS TURN ON RANDOMLY AND OFF WHILE DRIVING IN FULL SUNLIGHT. THE LIGHTS HAVE COME ON WITHOUT INPUT WHILE THE CAR IS PARKED AND THE IGNITION IS OFF. AMERICAN HONDA HAS AUTHORIZED AND REPLACED BOTH THE WIRING HARNESS AND THE FUSE BOX IN AN ATTEMPT TO FIX THIS ISSUE. THEY HAVE REFUSED TO DO FURTHER WORK ON THIS VEHICLE AND THE PROBLEM STILL EXISTS. ONCE THE BATTERY WAS COMPLETELY DEAD IN THE MORNING WHEN I TRIED TO USE IT. IT WAS DRIVEN THE NIGHT BEFORE. THE LIGHTS HAVE TURNED THEMSELVES ON WITH NO INPUT FROM THE KEY FOB OR THE DRIVER WHEN THE CAR IS PARKED. MULTIPLE PEOPLE HAVE WITNESSED THE CAR DOING THIS. I HAVE MANY MP4 FILES DOCUMENTING THE HEADLIGHTS COMING ON AND GOING OFF AT RANDOM WHILE DRIVING. UNDER THE DESCRIPTION OF "WHEN DID THIS HAPPEN" I PUT THE REPORTED DATE TO THE DEALERSHIP. IT HAPPENS MOST EVERY TIME THAT I DRIVE THE CAR FOR ANY EXTENDED PERIOD OVER A FEW MILES.

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