NHTSA Complaint #11192660 — 2018 CHRYSLER 300

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11192660
Vehicle	2018 CHRYSLER 300
Component	VEHICLE SPEED CONTROL
Date of Incident	March 28, 2019
Date Filed	March 30, 2019
Mileage	15,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE ADAPTIVE CRUISE CONTROL HAS BEEN MALFUNCTION SINCE I BOUGHT THE CAR. IT'S BEEN IN THE SHOP THREE OR MORE TIMES FOR IT. 2 DAY AGO I RECORD ON MY IPHONE AS THE CAR STARTED SLOWING DOWN DUE TO A STOPPED CAR AHEAD OF ME AND THEN SUDDENLY STARTED SPEEDING UP WHILE THE CAR IN FROM WAS STILL STOPPED DUE TO A RED LIGHT. I DON'T HAVE PICTURES BUT I DO HAVE A SMALL VIDEO. PLEASE LET ME KNOW IF I CAN UPLOAD THAT SOMEWHERE FOR YOU TO VIEW. ALSO MY RADIO RESET TO ALL THE DEFAULT STATION WHEN I TURN THE CAR OFF. THE DEALER REPLACE THE SENSOR OR CAMERA THAT TRACKS THE ACC, BUT I'M STILL HAVE THE TROUBLE. ON THE SAME DAY I WAS DRIVING IN MY NEIGHBORHOOD AND I SET MY ACC TO 35. I AIMED THE CAR TOWARDS A PARKED CAR, AND THE ACC DID NOT SLOW DOWN THE CAR, DID NOT FLASH THE BRAKE ALARM, OR DID ANYTHING. I HAD TO SWERVE TO AVOID A SWERVE TO AVOID A COLLISION. AGAIN I HAVE THE VIDEOS.

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