NHTSA Complaint #11670171 — 2018 CHRYSLER 300

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11670171
Vehicle 2018 CHRYSLER 300
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Head light assembly quit working, i.e no headlight in Decemeber 2024. I had the unit replaced, paid $1448.40 for part, 299.92 for labor to replace the complete headlight assembly. It is now June 2025, and it has failed again. It is unsafe to drive when the headlights don't work, and Stelantis and the dealer seem unable to fix the problem, and I do not feel that I should have to pay another cent on a safety feature as essential as a headlight assembly that doesn't work!

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