NHTSA Complaint #11203993 — 2018 CHRYSLER 300

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11203993
Vehicle	2018 CHRYSLER 300
Component	SERVICE BRAKES
Date of Incident	April 25, 2019
Date Filed	April 26, 2019
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

ADAPTIVE CRUISE CONTROL FREQUENTLY FAILS TO WORK AS DESIGNED. VEHICLE WILL FREQUENTLY FAIL TO DETECT VEHICLES (IN ALL CONDITIONS, AND ALL DIFFERENT TYPES OF VEHICLES) IN FRONT OF IT AND NOT ONLY FAIL TO SLOW OR STOP, BUT INSTEAD ACCELERATES. THIS HAS REQUIRED MANUAL BRAKING MULTIPLE TIMES TO TRY AND STOP IN TIME. ADDITIONALLY THE ADAPTIVE CRUISE FAILS TO RECOGNIZE CARS IN ITS LANE AND WILL RANDOMLY PANIC BRAKE WHEN THERE IS NO VEHICLE IN THE LANE, IT APPEARS PICKING UP A VEHICLE IN THE NEXT LANE OVER. THIS OCCURS ON STRAIGHT ROADS AS WELL AS CURVED, WITH FLAT AS WELL AS VARIED ELEVATION. LASTLY, VEHICLE THREW 3 CODES FOR TRANSMISSION SENSORS AS WELL AS EGR (U0402, U0402PD, AND P1DD2) WHILE CASUALLY DRIVING. THIS CAUSED THE CHECK ENGINE LIGHT TO COME ON AS WELL AS VEHICLE TO GO INTO LIMP MODE. THIS CAUSED A DANGEROUS INCIDENT WHILE TRYING TO PASS A VEHICLE. VEHICLE IS IN SHOP FOR ISSUE ON 4/26.

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