NHTSA Complaint #11192495 — 2010 MAZDA CX-9
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11192495 |
| Vehicle | 2010 MAZDA CX-9 |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
TRANSFER CASE FOR MY MAZDA CX-9 HAS GONE BAD FOR THE THIRD TIME SINCE I HAVE OWNED THIS VEHICLE. MOST RECENTLY THE TRANSFER CASE WAS BURNING CAUSING A POWERFUL SMELL WHICH WENT THROUGH MY ENTIRE HOUSE. THE SMELL WAS SO BAD THAT I ACTUALLY CALLED THE FIRE DEPARTMENT TO VERIFY I DID NOT HAVE NATURAL GAS LEAK. THIS IS A KNOWN ISSUE WITH THE CX-9 AND DEFECTIVE TRANSFER CASES. MY LOCAL DEALERSHIP HAS ASSISTED ME AND TRIED TO REDUCE REPAIR COSTS AS MUCH AS POSSIBLE. HOWEVER, MAZDA REFUSES TO FULLY COVER PART WHICH MOST LIKELY CAUSED MY TRANSMISSION FAILURE AS WELL IN AUGUST 2018.
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