NHTSA Complaint #11429182 — 2010 MAZDA CX-9

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11429182
Vehicle 2010 MAZDA CX-9
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

Driving on I-5, near Gold Hill, Oregon, when the traction control system light came on and the Vehicle slowed down. I had to push the gas pedal to the floor to get the car to move and I could not shift gears! It shuddered and the wheels seemed to lock up. I could smell burning rubber. I forced the car to the next exit, pulled off and shut it down. I sat there waiting for it to cool off. When I started it again it was a little rough at first but then seemed to get better and I was able to get home. I bought the car in June of 2020 from Lithia Motors in Medford, Oregon. I also bought a Power Train Warranty For $2,500 which was set to expire on 6/10/2021. I called Lithia and made an appointment to take it to them for repairs on June 1, 2021. I got as far as Grants Pass, OR, and it did the same thing I described above. I called a tow truck and had it towed to Lithia in Medford. When I got to Medford, the Service Manager told me I would have to take it to Crater Lake Ford. When I got to Crater Lake Ford I was told to take it to Crater Lake Mazda which I did. I described in detail what the car was doing to.the Service.Manager and told him I feared it was some kind of transmission problem. I also told him I had a power Train. Warranty the would expire on June10thso time was no the essence! I never suspected the brakes because we had the bakes repaired in November of 2020 at Lithia Motors. They were making a hissing sound. They replaced the.brake booster among other brake parts for $1,300 plus. That job was still under warranty. I got a call on June 15th telling me the problem was in the gear shift. He said it was now repaired and I could come and pick it up. I paid $674 for that repair. I got three miles from the dealership and the original problem occurred. I had it towed back to Mazda and it has been there ever since!! They replaced they're (traction control module), but that didn't fix it. After test driving it the original problem occurred! It's still at Mazda.

Related Complaints for the 2010 MAZDA CX-9

Other SERVICE BRAKES Complaints

#11614349 Stiff brake pedal , more effort to stop and longer distant to stop.
#11609995 My wife was taking my daughters for marching band and all of a sudden she tried to press the brakes but the brakes fe...
#11550478 Vehicle difficult to stop, believe it is a bad brake booster.
#11517304 Braking inconsistently - sometimes easy to stop, sometimes hard. I had brakes looked at, and the man said it was the ...
#11492546 Brakes not working due to brake booster problem which was brought to the attention of Mazda. Mazda and the transporta...

Recent Complaints for the 2010 MAZDA CX-9

#11713717 AIR BAGS The contact owns a 2010 Mazda CX-9. The contact received notification of NHTSA Campaign Number: 19V782000 (Air Bags)....
#11622620 SUSPENSION Driver side Lower control arm fail off from the ball joint
#11622620 VEHICLE SPEED CONTROL Driver side Lower control arm fail off from the ball joint
#11525314 ENGINE Water pump failure causing catastrophic engine damage
#11499001 ENGINE The contact owns a 2010 Mazda CX-9. The contact stated while conducting a routine check, he noticed that the coolant ...
Check any vehicle history by VIN - Free vehicle history report