NHTSA Complaint #11192243 — 2014 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11192243
Vehicle	2014 JEEP CHEROKEE
Component	ENGINE
Date of Incident	March 28, 2019
Date Filed	March 28, 2019
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THIS CAR CONTINUES TO TURN OFF WHILE I AM DRIVING! TODAY IT TURNED OFF ON ME ON AN INTERSECTION! THE CAR JERKED, STARTED TO SHAKE & THEN MANY LIGHTS CAME ON. THE CHECK ENGINE LIGHT, THE BATTERY LIGHT, THE BRAKE LIGHT, MANY MORE (PLEASE SEE PICTURE ATTACHED) I BOUGHT THE CAR AT CARMAX. HAD THE EXACT SAME ISSUE IN NOVEMBER OF 2018, GOT THE CAR SERVICED UNDER MY EXTENDED WARRANTY. NOW, 4 MONTHS LATER THE SAME ISSUE HAPPENED. IN NOVEMBER, THEY INFORMED ME THE ISSUE WAS THE CAR FUEL INJECTOR & A BAD SENSOR IN THE TRANSMISSION. TODAY'S ISSUES IS STILL UNKNOWN, AS THE CAR HAS TO BE SENT OFF FOR EVALUATION. BUT TODAY WAS A VERY SCARY SITUATION FOR ME! I WOULD HATE THIS TO HAPPEN TO ANYONE WITH CHILDREN IN THE CAR!

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