NHTSA Complaint #11191397 — 2016 RAM 3500

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11191397
Vehicle 2016 RAM 3500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 19,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

I HAD A BRAKE FAULT IN MY 2016 RAM 3500 ABOUT A MONTH AGO. WHILE PULLING INTO A 150FT LONG DRIVEWAY ABOUT 8INCH OF SNOW IN 4 LO I PULLED IN THE DRIVEWAY AT ABOUT 10MPH OR SOJUST TO KEEP MOMENTUM INTO THE DRIVEWAY AS THE SNOW PLOW HAD BLOCKED THE DRIVEWAY WITH A LITTLE SNOW. I LET OFF THE GAS PEDDLE AT ABOUT 100FT LEFT OF THE DRIVEWAY ROLLED FOR ABOUT 10-20 FT THEB STARTED TO TRY RO APPLY THE BRAKE PEDDLE BUT WAS UNABLE TO GET THE BRAKE PEDDLE TO MOVE OR GET ANY BRAKING POWER TAPPED THE BRAKES A COUPLE STILL NOTHING. I THEN STOOD ON THE BRAKE PEDDLE (I WEIGHT 240LBS) TO TRY TO GET SOME BRAKING POWER AT ALL AT THIS POINT AND I AM GETTING CLOSE TO THE HOME. AT ABOUT 5FT AND ABOUT 5MPH BE4 THE HOME THE BRAKE PEDDLE FINALLY DEPLETED AND GAVE ME BRAKING POWER BUT BY THIS TIME IT WAS TOO LATE WENT INTO THE HOME AND WRECKED MY NEW TRUCK. I GREW UP HERE AND DRIVING IN THE SNOW! HAVE NEVER FELT A VEHICLE DO THIS, I AM A PROFESSIONAL DRIVER AND DRIVE FOR WORK HAVE NO ACCIDENTS ON MY RECORD AND NOW THIS! MY WIFE HAS HAD ISSUES WITH THE BRAKE SYSTEM IN IT WAS WELL ALMOST REAR ENDED SOMEONE WITH MY TWO KIDS BOTHER IN LAW AND MOTHER IN LAW IN THE VEHICLE AS WELL. THERE IS A PROBLEM WITH THE BRAKE SYSTEM IN MY NEW TRUCK AND DODGE WONT TAKE RESPONSIBILITY OR ACTION.

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