NHTSA Complaint #11191350 — 2014 CHEVROLET IMPALA ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11191350
Vehicle	2014 CHEVROLET IMPALA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	January 10, 2018
Date Filed	March 25, 2019
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STABILITRAK WAS FAULTY AND THE VEHICLE WOULD ONLY SHIFT INTO DRIVE. ALSO, THE RADIO AND HEAT FAILED TO OPERATE PROPERLY. WHEN THE VEHICLE WAS RESTARTED, IT RESET ITSELF; HOWEVER, THE STABILITRAK INDICATOR WOULD NOT ILLUMINATE. ALL THE OTHER WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 52,000.

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