NHTSA Complaint #11191126 — 2012 CHEVROLET EQUINOX

I CONTACTED CHEVROLET IN NOVEMBER 2018 ABOUT EXCESSIVE OIL CONSUMPTION. MY CAR IS USUALLY 2.5 QUARTS LOW BY THE TIME 3000 MILES IS DRIVEN FROM THE LAST OIL CHANGE & I AM WORRIED MY ENGINE WILL LOCK UP. I DO ALL ROUTINE MAINTENANCE AND GET REGULAR OIL CHANGES AND SERVICE. THIS MODEL SHOULD NOT USE THAT MUCH OIL BETWEEN OIL CHANGES. NOW, SINCE DEALING WITH THESE OTHER ISSUES, WHEN I COME TO A STOP, IT IDLES FROM ABOUT 700 DOWN TO 500 AND IT IDLES SO LOW, MY LIGHTS FLICKER & IT SOUNDS LIKE IT IS GOING TO CUT OFF. MY VEHICLE IDLES CORRECTLY WHEN IN PARK. IT ONLY IDLES ROUGHLY WHEN IN DRIVE OR REVERSE WHILE AT A STOP. I CONTACTED CHEVROLET AGAIN,VIA PHONE, AND THEY TELL ME "UNFORTUNATELY IT'S NOT PART OF THE RECALL AND REPAIRS WILL BE OUT-OF-POCKET" I AM DISAPPOINTED THAT CHEVROLET WONT STAND BEHIND THEIR PRODUCTS ENOUGH TO RECALL AND REPAIR THEM AS THEY SHOULD BE. THIS PROBLEM STARTED AT AROUND 114,000 MILES. WHILE THIS WAS ALL GOING ON, THE WINDSHIELD WIPER MOTOR AND TRANSMISSION HAD TO BE REPLACED, WHICH WAS ALSO A RECALL, BUT NOT ON MY VEHICLE. I AM SO DISAPPOINTED THAT CHEVROLET WONT RECALL AND REPAIR MY VEHICLE. THIS IS DEFINITELY SOMETHING THAT THEY SHOULD TAKE CARE OF. HOW MANY PEOPLE COMPLAINING OF THE SAME ISSUES BEFORE THEY DO WHAT THEY'RE SUPPOSED TO SO THEIR CUSTOMERS ARE HAPPY AND THEIR VEHICLES ARE IN PROPER WORKING AND DRIVING CONDITION SO THEY DON'T ENDANGER OTHERS FROM FAULTY PARTS?! IF MY VEHICLE DIES WHILE DRIVING DOWN THE INTERSTATE, THAT WILL CAUSE PROBLEMS FOR MORE THAN JUST ME! I HAVE EMAILED CHEVROLET 2 OTHER TIMES AND HAVE RECEIVED NO RESPONSE. I'M SO DISAPPOINTED. I EXPECTED THEM TO MANUFACTURE BETTER QUALITY MOTORS THAN WHAT THESE HAVE TURNED OUT TO BE. IT'S SAD IT TAKES SO MANY PEOPLE TO COMPLAIN TO ACTUALLY GET SOMETHING DONE.