NHTSA Complaint #11190919 — 2019 TOYOTA COROLLA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11190919
Vehicle 2019 TOYOTA COROLLA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

THERE IS A KNOWN SAFETY RECALL AFFECTING THE TRANSMISSION OF THIS CAR SUCH THAT IT COULD LOSE MOTIVE POWER WITHOUT WARNING. IT WAS DISCOVERED ON 12/19/18. AFTER DRIVING THE CAR FOR WEEKS, I DISCOVERED THE RECALL ONLINE, AND ENDED UP IN A LOANER. I WAS TOLD BY THE TOYOTA CUSTOMER EXPERIENCE CENTER THAT THE CAR WAS A SAFETY HAZARD, AND I COULD NOT BE ALLOWED TO DRIVE THE VEHICLE. I HAVE BEEN IN A LOANER SINCE 1/11/19 AND CALLING REGULARLY, BUT I STILL DO NOT HAVE A DATE FOR THE END OF THIS. THEY HAVE CLEARLY NOT BEEN TIMELY IN GETTING OUT THE NEW TRANSMISSIONS FOR THE 2019 TOYOTA COROLLA HATCHBACKS DESPITE PREPARING AND RELEASING ON TIME AN ENTIRE LINE OF 2020 TOYOTA COROLLAS.

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