NHTSA Complaint #11190881 — 2018 RAM 3500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11190881
Vehicle	2018 RAM 3500
Component	UNKNOWN OR OTHER
Date of Incident	February 3, 2019
Date Filed	March 22, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

DODGE RAM INTEGRATED BRAKE CONTROLLER FAULTY. TOWING 2015 29.5 T ARCTIC FOX 5TH WHEEL AND THE BRAKE SYSTEM WILL NOT STOP THE TRAILER. WHEN IDLE, WITHOUT USING TRUCK BRAKES, THE TRUCK AND TRAILER MOVE FORWARD, EVEN IF THE GAIN ON THE CONTROLLER IS MANUALLY SET TO 10. MANIPULATING THE GAIN MAKES NO DIFFERENCE. TRAILER BRAKES TESTED AND CERTIFIED BY DEALER AS OPERARATIONAL. DODGE DEALERSHIP IN FOLSOM IS TRYING TO RESOLVE, THE TRUCK PURCHASED NEW AND HAS 4000 MILES ON IT. ON TWO OCCASSIONS THEY HAVE NOT BE ABLE TO FIX. NEXT STEP TAKING 5TH WHEEN AND TRUCK TO DEALERSHIP TO DEMO PROBLEM. ON-LINE FORMS STATE THE ITBS FROM DODGE IS AN ISSUE AND THE BRAKE SYSTEM ONLY WORK WHEN GOING 35 MPH OR HIGHER (NEEDS CONFIRMATION FROM DODGE). IN EVENT OF AN EMERGENCY WE WOULD NOT BE ABLE TO STOP THAT TRAILER AND TRUCK AS EFFECIENTLY IF THE BRAKE SYSTEM WORKED PROPERLY. WILL KEEP YOU INFORMED.

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