NHTSA Complaint #11190836 — 2014 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11190836
Vehicle	2014 RAM 1500
Component	SUSPENSION
Date of Incident	January 4, 2019
Date Filed	March 22, 2019
Mileage	106,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

WE OWN A 2014 RAM 1500 LARAMIE. IT IS 3.22.19, SINCE JAN 4TH 2019 WE HAVE HAD 4 NEW COMPRESSORS INSTALLED AND WE JUST GOT OUR TRUCK BACK AFTER 1 MONTH OF NOT HAVING IT AND IT FAILED AGAIN FOR THE 5TH TIME AFTER DRIVING IT 15 MILES. WE ARE COMPLETELY DISAPPOINTED IN THE DESIGN OF THE AIR RIDE SUSPENSION IN THIS TRUCK. WE ARE NOW AT A LOSS BECAUSE WE HAVE NOT HAD OUR TRUCK FOR 3 MONTHS AND STILL MAKING PAYMENTS ON IT AND CANNOT DRIVE IT. THIS IS UNACCEPTABLE FOR A DEALERSHIP TO SELL A 28,000 TRUCK THAT YOU CAN'T USE OR DRIVE.

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