NHTSA Complaint #11190542 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11190542
Vehicle	2016 HYUNDAI SONATA
Component	ENGINE
Date of Incident	March 14, 2019
Date Filed	March 21, 2019
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I WENT INTO THE DEALER TO GET AN OIL CHANGE ON 3/14/2019. THE DEALER CHOSE TO DO A FACTORY RECALL 50HYZ. SOON AS I LEFT THE DEALER MY CAR STARTED STALLING ON 495 NORTH TOWARDS TYSON CORNER IN VIRGINIA, JERKING AND LOST DRIVETRAIN POWER. I COULD GET TO 60MPH AND THE CAR WOULDN'T RESPOND AFTER THAT. I TOOK THE CAR BACK TO THE DEALER. I WAS TOLD THE SOFTWARE UPDATED BRICKED MY SONATA. THE DEALER TOLD ME THEY WILL ORDER THE PART AND WILL COME IN 3/21/2019 WHICH IS TODAY. ONLY TO GET A CALL SAYING THE PART IS ON BACK ORDER INTO MAY. MY QUESTION IS WHY ISN'T HOLDING HYUNDAI ACCOUNTABLE FOR THIS? MY CAR ISN'T THE FIRST ONE TO GET THIS SOFTWARE UPDATE SO IF HYUNDAI KNOWS THIS SOFTWARE IS GOING TO BRINK PEOPLES CAR HOW IN THE HELL ARE THEY ALLOWED TO KEEP DOING THIS RECALL WHEN THEY HAVE NO CLUE WHEN THE PART WILL BE AVAILABLE?

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