NHTSA Complaint #11190520 — 2017 TOYOTA COROLLA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11190520
Vehicle	2017 TOYOTA COROLLA
Component	POWER TRAIN
Date of Incident	March 15, 2019
Date Filed	March 21, 2019
Mileage	34,423 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TOYOTA SPECIAL SERVICE CAMPAIGN JSD. UNDERSTAND THAT TOYOTA HAS NOTIFIED DEALERS THERE IS A KNOW DEFECT WITH THE CVT TRANSMISSION. HOWEVER, AS AN OWNER I HAVE NOT BEEN NOTIFIED. TRANSMISSION DOES NOT OPERATE SMOOTHLY WHEN DRIVING. TOYOTA IS ATTEMPTING TO CORRECT WITH A SOFTWARE UPDATE, BUT THEY ARE NOT ACTUALLY DISASSEMBLING THE CVT TRANSMISSION TO CHECK FOR PROBLEMS\UNNECESSARY WEAR. THIS NEEDS TO BE A RECALL, SO OWNERS WILL BE COVERED IN THE LIKELY EVENT THE CVT TRANSMISSIONS BREAK IN THE FUTURE DUE TO THE KNOWN DEFECT ISSUE AND THE VEHICLE IS OUT OF WARRANTY. APPEARS TOYOTA IS TRYING TO SAVE MONEY BY NOT ISSUING A RECALL, AND JUST TRYING AN INEXPENSIVE AND INADEQUATE SOFTWARE UPDATE WITH INVESTIGATING WHETHER THE PROBLEM HAS CAUSED DAMAGE TO THE TRANSMISSION.

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