NHTSA Complaint #11190441 — 2015 KIA SORENTO

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN WITHOUT WARNING. THE CONTACT STATED THAT THE DRIVER WAS ABLE TO PUSH DOWN ON THE STEERING WHEEL AND THE FUNCTIONALITY RETURNED. THE VEHICLE WAS TAKEN TO BEV SMITH KIA OF STUART (LOCATED AT 3131 SE FEDERAL HWY, STUART, FL 34994, (772) 283-1743) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE MECHANIC FAILED TO TORQUE THE NUT THAT HELD THE STEERING WHEEL IN PLACE AFTER REPLACING THE CLOCKSPRING IN THE STEERING WHEEL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000. THE VIN WAS NOT AVAILABLE.