NHTSA Complaint #11190238 — 2010 FORD EDGE

WHILE DRIVING DOWN THE HIGHWAY, MY HEATER STARTED BLOWING COLD AIR AND WITHIN 5-10 MINUTES MY GAS PEDAL WOULD NO LONGER ACCELERATE. 1-2 MINUTES AFTER MY GAS PEDAL WOULD NO LONGER ACCELERATE, MY ENGINE LIGHT CAME ON. THANKFULLY THIS HAPPENED AS I WAS APPROACHING AN EXIT AND I WAS ABLE TO EXIT THE HIGHWAY BEFORE MY CAR OVERHEATED AND COMPLETELY SHUT OFF. MY CAR OVERHEATED 1-2 MINUTES AFTER MY ENGINE LIGHT CAME ON. THERE WERE NO SIGNS OF ANY PROBLEMS ON MY CAR BEFORE THIS ALL HAPPENED. IT WAS VERY SUDDEN. I WAS ABOUT 1.5 HOURS AWAY FROM HOME AND HAD TO HAVE MY CAR TOWED. A MECHANIC LOOKED AT IT AND SAID THE COOLANT IS COMPLETELY DRAINING OUT. THEY USE AN ENTIRE GALLON OF COOLANT AND IT POURED OUT OF MY CAR IMMEDIATELY, IN UNDER A MINUTE. AS OF RIGHT NOW, I HAVE TO REPLACE THE WATER PUMP ON MY CAR. HOWEVER, IN ORDER TO REPLACE THE WATER PUMP, THE MECHANIC SAID THEY HAVE TO COMPLETELY REMOVE MY FRONT ENGINE IN ORDER TO ACCESS THE WATER PUMP. THIS WILL CALL FOR AT LEAST 12 HOURS OF LABOR, RAISING COST OF WHAT SHOULD HAVE BEEN AROUND $200 FOR A NEW WATER PUMP TO BETWEEN $1700-$2100. IF THE MECHANICS FIND THAT THE COOLANT HAS INDEED MIXED WITH MY ENGINE OIL AND RUINED MY ENGINE, THEN I WILL HAVE TO COMPLETELY REPLACE MY ENGINE, RAISING THE COST FURTHER TO $7K+. ACCORDING TO KELLEY BLUE BOOK, IF I END UP HAVING TO REPLACE THE ENGINE, THIS WILL COST ABOUT 2-3 TIMES WHAT MY CAR IS WORTH.