NHTSA Complaint #11190016 — 2013 FORD EXPLORER

POWER STEERING WENT OUT WHEN I WAS TRYING TO MAKE A LEFT HAND TURN. STEERING WHEEL WAS REALLY HARD TO TURN. THE CAR SLOWED DOWN ALSO. ALMOST GOT HIT BY A CAR. THE DASH DISPLAY SAID 'POWERING STEERING FAULT'. DROVE TO DEALER LIKE THIS AND PAID $2279 TO GET FIXED. WAS TOLD THERE WERE NO RECALLS. ALSO, CALLED FORD CORPORATE AND WAS TOLD THE SAME THING. THEY TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME AFTER I TOLD THEM THIS SHOULD BE PART OF A RECALL. THEY SAID HOLD ON TO RECEIPTS IN CASE IN THE FUTURE THERE WAS A RECALL SO I COULD GET REIMBURSED. MILEAGE 77,033.