NHTSA Complaint #11189906 — 2013 FORD EDGE

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number 11189906
Vehicle 2013 FORD EDGE
Component LATCHES/LOCKS/LINKAGES
Date of Incident
Date Filed
Mileage 115,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STATIONARY, THERE WAS A STRONG ODOR OF FUEL DETECTED INSIDE THE VEHICLE AND THE IGNITION FUEL WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE PASSENGER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN THE DOOR WAS COMPLETELY CLOSED. FURTHERMORE, THE PASSENGER DOOR DID NOT LOCK. THE VEHICLE WAS TAKEN TO JORDAN FORD (13010 I-35, LIVE OAK, TX 78233, (210) 653-3673) WHERE IT WAS DIAGNOSED THAT THE FUEL LINE NEEDED TO BE REPLACED BEFORE IT CAUGHT FIRE. ALSO, THE HALF SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V002000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.

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