NHTSA Complaint #11186795 — 2010 FORD FUSION HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11186795
Vehicle	2010 FORD FUSION HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	November 1, 2018
Date Filed	March 14, 2019
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING UNDER 45 MPH, THE HYBRID BATTERY FAILED AND WOULD CONTINUE TO USE THE FUELED ENGINE BATTERY. THERE WERE NO WARNING INDICATORS ILLUMINATED. VISTA FORD LINCOLN OF OXNARD (1501 AUTO CENTER DR, OXNARD, CA 93036, (805) 983-6511) DIAGNOSED THAT THE BATTERY HAD CRYSTALLIZED. THE DEALER REPLACED THE FUELED ENGINE BATTERY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

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