NHTSA Complaint #11186778 — 2019 GMC TERRAIN FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Complaint Details

ODI Number	11186778
Vehicle	2019 GMC TERRAIN
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	February 6, 2019
Date Filed	March 14, 2019
Mileage	4,473 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2019 GMC TERRAIN. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE AUTOMATIC EMERGENCY BRAKING SYSTEM INDEPENDENTLY ACTIVATED AND THE SPEED DECELERATED TO 45 MPH. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE RETURNED TO CRUISE CONTROL MODE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HALL BUICK GMC (LOCATED AT 3010 S SW LOOP 323, TYLER, TX 75701, (903) 771-2886) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 9-5110159147. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 4,473.

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