NHTSA Complaint #11495885 — 2019 GMC TERRAIN FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Complaint Details

ODI Number	11495885
Vehicle	2019 GMC TERRAIN
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	November 5, 2022
Date Filed	December 3, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I’m crying out to you because I bought a 2019 GMC Terrain in April of this year with about 14,000 miles. The suv ran great for about 2 months and since then I’ve been dealing with nothing but a nightmare. We’re dealing with a situation where the suv goes into park while driving. We’ve brought the suv multiple times to GMC dealership and even reached out to GMC, and had no luck resolving the issue. Last night, while driving to a family event, the suv went into park while I was driving. This is the 4th time since we got the suv. I’m scared for my safely in this suv, if you could please assist

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