NHTSA Complaint #11186005 — 2010 BMW X5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11186005
Vehicle	2010 BMW X5
Component	UNKNOWN OR OTHER
Date of Incident	March 11, 2019
Date Filed	March 11, 2019
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

VEHICAL WENT IN FOR ECCENTRIC SHAFT SENSOR REPLACEMENT - UPON PICKING UP CAR WAS ADVISED BY JOHN STEEL AT TULLEY BMW TO GO TO SEE NICOLE TO PAY FOR SERVICES AGREED. I NOTICED THERE WAS A CUSTOMER DECLINED REPAIR FOR A HOOD LATCH. THIS WAS NEVER DISCUSSED WITH ME PRIOR BY JOHN STEEL - HE MENTIONED IT IS CORRODED AND WILL NEED TO BE REPAIRED AT SOME POINT IN TIME. THE TECHNICIAN PLAYED WITH IT A BIT AND IT SEEMS OK " SENSOR IS NOW ON THE CAR AFTER DRIVING UNDER 5 MILES. VEHICLE WAS MOVING FELT A VIBRATION

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