NHTSA Complaint #11185996 — 2014 RAM 1500

THE INCIDENT HAPPENED WHILE I WAS DRIVING HOME ON I40 IN AMARILLO TEXAS. I WAS DOING 75 MPH AND MY TRUCK LOWERED ALL THE WAY TO THE ENTRY EXIT SETTING ON THE AIR RIDE SUSPENSION. I HAD LITERALLY NO SUSPENSION. AS I WAS TRYING TO SLOW DOWN AND TRYING TO PULL OVER I HIT A BUMP IN THE ROAD. MY TRUCK LITERALLY BOUNCED LIKE A LOW RIDER AND MY HEAD HIT THE CEILING. I LOST CONTROL WHEN THE FRONT WHEELS HIT THE GROUND AND ALMOST CRASHED INTO THE CAR NEXT TO ME. I WAS FINALLY ABLE TO COME TO A COMPLETE STOP AND MY SERVICE AIR SUSPENSION IMMEDIATELY LIGHT CAME ON. NOW MY AIR RIDE SUSPENSION WILL NOT RAISE UP AND CANNOT DRIVE MY CAR BECAUSE IT BOUNCES UNCONTROLLABLY. I WAS RESEARCHING THIS PROBLEM AND READING ON DODGE RAM FORUMS THAT THIS IS VERY COMMON FOR THESE TRUCKS. THIS IS VERY DANGEROUS AND A SERIOUS MATTER. IT COULD HAVE EASILY COST ME OR SOMEBODY ELSE OUR LIFE! THIS WAS VERY SCARY! DODGE NEEDS TO DO SOMETHING ABOUT THIS TO MAKE THIS RIGHT!