NHTSA Complaint #11185744 — 2012 DODGE RAM 2500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11185744
Vehicle	2012 DODGE RAM 2500
Component	ELECTRICAL SYSTEM
Date of Incident	March 11, 2019
Date Filed	March 11, 2019
Mileage	57,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I WAS DRIVING ON A CITY STREET DOING 40MPH WHEN I HIT A SMALL BUMP IN THE ROAD AND MY TRUCK JUST TURNED OFF SAYING ON THE MESSAGE CENTER SCREEN KEY IN IGNITION. THIS HAS HAPPENED TO ME 3 TIMES NOW SINCE I HAVE OWNED THE TRUCK. I HAVE SPOKE TO MY LOCAL DEALER ABOUT THE ISSUE AND HAVE DONE EXTENSIVE RESEARCH ON THE WEB, AND HAVE FOUND OUT THAT RAM KNOWS ABOUT THE ISSUE AT HAND AND HAS MADE A 2ND GENERATION WIN MODULE AND COST OF THE PART IS ROUGHLY $500 PLUS NEW KEY FOB AND PROGRAMING. BUT FOR SOME UNKNOWN REASON THIS IS NOT A ROAD SAFETY ISSUE THAT HAS BEEN MADE A RECALL. I AM IN MOTION WHILE DRIVING AND MY TRUCK STOPS RUNNING AND I'M IN THE MIDDLE OF A TURN DOING 60MPH AND WELL THERE GOES POWER STEERING AND BREAKS DEATH WILL HAPPEN AT SOME POINT. VERY DISTURBED MOPAR FAN.

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