NHTSA Complaint #11185645 — 2010 TOYOTA PRIUS

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11185645
Vehicle	2010 TOYOTA PRIUS
Component	EXTERIOR LIGHTING
Date of Incident	March 8, 2019
Date Filed	March 10, 2019
Mileage	138,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

LOW BEAM HEADLIGHTS TURN OFF/FAIL. I HAVE REPLACED 7 LOW BEAM HEADLIGHTS IN THE PAST YEAR, FOUR IN THE PAST 2 MONTHS. IN THE TWO MOST RECENT CASES BOTH LOW BEAM HEADLIGHTS FAILED WITHIN MINUTES OF EACH OTHER WHILE DRIVING AT NIGHT AT HIGHWAY SPEEDS. I HAD A TOYOTA DEALER CHECK THE WIRING HARNESS PER TOYOTA WARRANTY NOTICE AFTER THE LAST OUTAGE AND THEY STATED NOTHING WAS WRONG. WHEN I HAD THE LIGHTS CHECKED BY A DIFFERENT TOYOTA DEALER IN JAN 2019 THEY INDICATED THE SOCKET FOR THE BULB WAS MELTED. BULBS HAVE GONE OUT UNDER, WET, DRY, HOT, AND COLD CONDITIONS. THE MOST RECENT OUTAGE OCCURRED ON MARCH 8, 2019 WHILE DRIVING ON THE INTERSTATE..

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