NHTSA Complaint #11185638 — 2015 JEEP CHEROKEE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11185638
Vehicle	2015 JEEP CHEROKEE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	March 6, 2019
Date Filed	March 10, 2019
Mileage	48,138 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

FIRST THIS HAPPENED 3/6/2019 THE VEHICLE SHUT OFF DEAD ON A MAIN RD COULD NOT START IT FOR ABOUT 5 MINUTES OR SO. GOT IT GOING . THEN YESTERDAY 3/9/19 THE SAME THING WITH MY DAUGHTER DRIVING DEAD STOP ENGINE NOT RUNNING AS DRIVING AGAIN TOOK AWHILE TO START IT UP, GOT IT BACK HOME HEARD A SOUND AS YOU PUT THE CAR IN GEAR CLICKING NOISE THEN I PUT IT BACK IN PARK THE VEHICLE ROLLED BACK ONCE IN PARK NEVER HAPPENS BEFORE. I LOOKED UP RECALLS PEOPLE HAVE HAD THE SAME EXACT ISSUE IDENTICAL TO MINE, PROBLEM A WIRE WAS CRIMPED AND SOFTWARE NEEDED UPDATING. DONE KNOW IF THIS WAS EVER FIXED BOUGHT THIS USED A YEAR AND A HALF AGO. THE CAR IS NOT THAT OLD ONLY HAS 47K MILES ON IT. I SEE NO RECALLS NOW BUT THERE WAS ONE VAN IT BE BROUGHT IN ON THAT RECALL I AM SPEAKING OF?? CAR BOTH TIMES WERE ON A CITY STREET COMING TO A STOP WHEN THE CAR SHUT OFF ABRUPTLY BOTH TIME WE HAD TRAFFIC COMING FROM BEHIND US.

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