NHTSA Complaint #11185607 — 2014 JEEP CHEROKEE

I WAS DRIVING AROUND 9:30PM ON WEDNESDAY FROM CLASS BACK HOME (12-15 MIN DRIVE) ON A BUSY HIGHWAY (GA 400). I HEAR A DING AND LOOKED DOWN AND NOTICED THAT MY VEHICLE BEGAN TO DECELERATE FROM 65 MPH, I WAS UNABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE CAR STAYED THAT THE TRANSMISSION NEEDED TO BE SERVICED AND THAT THERE WAS ALSO AN ISSUE WITH THE PARK SHIFT. THE D LIGHT ON THE GEAR SHIFT ALSO BEGAN TO BLINK; THE VEHICLEE CASE TO A COMPLETE STOP IN THE MIDDLE LANE ON THE HIGHWAY, I HAD TO CALL THE POLICE TO COME AND BLOCK THE HIGHWAY AND HAVE SOMEONE MOVE THE VEHICLE. WHEN WE ATTEMPTED TO PUT THE VEHICLE IN DRIVE AGAIN IT BEGAN TO MOVE BACKWARDS THIS TIME. THIS IS THE SECOND INCIDENT IN WHICH MY JEEP BEGAN TO DECELERATE, THE FIRST TIME WAS A FEW MONTHS AGO LAST YEAR (OCT/NOV), THE CAR DID THE SAME THING ON A BUSY ROAD WHERE IT BEGAN TO DECELERATE AND WOULDN'T PICK UP ANY SPEED WHATSOEVER WHEN GASSED. ONCE I TRIED TO TURN IT BACK ON AND DRIVE THE VECHICLE IT BEGAN TO MOVE BACKWARDS IN DRIVE. THE CAR WAS TOWED TO KEEP AND THEY SAID THE ISSUE WAS BATTERY RELATED AND 'FIXED' IT, I PICKED IT UP A FEW DAYS LATER AND THE CAR BEGAN TO DECELERATE THE SAME DAY WHILE I WAS DRIVING ON THE HIGHWAY. I HAD TO GET IT TOWED BACK TO JEEP; I WAS INFORMED THAT THERE IS NO ISSUE AND IT SEEMED THAT THEY MISSED A STEP UPON FIXING THE BATTERY. I INQUIRED WHETHER THIS IS PART OF THE ISSUES PEOPLE FACED WHEN IT WAS RECALLED IN 2014/2015 AND WAS TOLD NO. I ASKED IF THEY'RE SURE IT IS SAFE TO DRIVE AND THEY INSISTED THAT IT WAS.