NHTSA Complaint #11185582 — 2015 HYUNDAI GENESIS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11185582
Vehicle	2015 HYUNDAI GENESIS
Component	STEERING
Date of Incident	January 31, 2019
Date Filed	March 9, 2019
Mileage	19,980 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

ON 31 JAN 2019-ICE AND SNOW COLLECT IN A POCKET UNDER THE ENGINE. FREEZING THE ELECTRONIC CONTROL MODULE FOR THE ELECTRONIC STEERING. THE "ELECTRONIC STEERING LIGHT " CAME ON, RESULTING IN NO STEERING FUNCTION AT ALL. AUTO HAD TO BE TOWED TO THE DEALER. LUCKY FOR ME I WAS IN A PARKING LOT. IF I HAD BEEN DRIVING IT WOULD HAVE BEEN CATASTROPHIC. AS I WAS PICKING UP MY AUTO, ANOTHER ONE CAME IN ON A FLATBED WITH THE EXACT SAME ISSUE.

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