NHTSA Complaint #11698533 — 2015 HYUNDAI GENESIS
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11698533 |
| Vehicle | 2015 HYUNDAI GENESIS |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
My 2015 Hyundai Genesis 3.8 AWD has steering issue. The steering wheel "sticks," not returning to the center on its own when steer more than 20 degrees either to the left or right. For example, on a winding road or on a corner, I would turn or rotate the steering wheel either to the left and right, and the wheel will stay that way rather than returning to the center once the road become straight. I have to yank the wheel back to the center in order to keep the car on the road. On a highway, I have to make constant correction to keep the car center or hold the wheel firm in order to keep the wheel, therefore, the car stady and and safe. THIS IS A SERIOUS SAFETY ISSUE. I had an extend warranty until April 2025, and such brought the issues to 2 different dealers but they did not help. Each dealer attributes the steering issue to 2 separate problems. One dealer pointed to the rotors (which is relatively news) and the other to a suspension. I know about car. I changed the rotors myself and the suspension. A friend no is a master mechanic himsefl inspect the car for this year's annual safety inspection, and he found no issues withe neight the rotors or suspension after I made the replacments. THE STEERING ISSUE PERSISTS. If you would search the web( suchas Genesis Forum and others) other people have exactly same issues, so much so, Hyundai has issue a technical bulletin to deal with the steering issue under the question, e.g., replace entire steering column. Hyundai should replace all vehicle wiht the issue because this is clearly safety issue to me and any body who are on the road, for god forbids, I could lose control of my car and mawn them over! NHTSA has to at least lauch an investigation. The issue is not mine alone, other GENESIS G80 owners are driving unsafe car as of now! THANK YOU.
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