NHTSA Complaint #11185467 — 2013 FORD EXPLORER

I PURCHASED MY CAR BRAND NEW IN 2012. I HAVE A 2013 FORD EXPLORER. THERE WAS A RECALL #14S06 IN 2014 THAT DID NOT INCLUDE MY CAR, WHICH WAS MANUFACTURED IN THE SAME YEAR. THE CARS STEERING ISSUE IS A MECHANICAL MANUFACTURING DEFECT. I AM TOLD THAT "BECAUSE MY CAR WAS NOT LISTED WITHIN THE DATES LISTED WITHIN THE YEAR 2012 THAT THE RECALL WAS ISSUED". DESPITE NOTICES, THERE IS STILL A MANUFACTURER'S DEFECT THAT I WAS TOLD THAT FORD WOULD NOT RESOLVE. THIS DEFECT IS THROUGH NO FAULT OF MY OWN. THE CAR HAS LESS THAN 100K ON IT. I ALMOST HAD AN ACCIDENT BECAUSE IT JUST SUDDENLY LOCKED UP AND WOULDN'T EVEN TURN AND BECAME INOPERABLE. I WOULD JUST LIKE FORD TO PROVIDE REIMBURSEMENT OR REPLACEMENT PARTS FOR THE REPAIRS. I AM NOT TRYING TO GET THEM TO BUY ME A NEW CAR. THE DEALER IS CHARGING $2500+ TO REPAIR IT. I BELIEVE THAT FORD KNEW OR SHOULD HAVE KNOWN THAT THE PROBLEM WOULD NOT ONLY BE LIMITED TO CARS THAT WERE WITHIN A CERTAIN TIME FRAME, RATHER, THEY KNEW OR SHOULD HAVE KNOWN THAT THE ISSUE COULD EXTEND TO OTHER VEHICLES OF THE SAME TYPE THAT WERE MANUFACTURED WITHIN THE SAME YEAR.