NHTSA Complaint #11185451 — 2013 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11185451
Vehicle	2013 FORD F-150
Component	ENGINE
Date of Incident	March 7, 2019
Date Filed	March 8, 2019
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING AT 70MPH NOTICED MY TRUCK HAD DOWN SHIFTED INTO 5TH GEAR, I SLOWED TO PULL OVER AND NOTED THE AIRBAG LIGHT WAS ON, THE WRENCH INDICATOR AND SPEEDOMETER WAS AT ZERO. MY TRUCK SUDDENLY DOWN SHIFTED TO 1ST GEAR AT APPROXIMATELY 25-30 MPH. I WAS ABLE TO STOP SAFELY AT THE SHOULDER AND TURNED THE IGNITION OFF AND RESTARTED. MY TRUCK STARTED NORMALLY. I WENT TO FORD HUNTINGTON BEACH AND DESCRIBED THE SITUATION. AFTER EVALUATING DEALER STATED TRANS FLUID FULL, POSS LEAD FRAME DAMAGE AND VALVES GETTING STUCK. $1600! I INFORMED THE DEALER OF THE PENDING RECALL FOR THE TRANSMISSION ON THIS VEHICLE AND WAS INFORMED THAT IT ONLY COVERED A SOFTWARE UPGRADE. DAMAGE CAUSED BY A KNOWN FAULT SHOULD BE COVERED BY THE MANUFACTURER.

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