NHTSA Complaint #11184509 — 2013 FORD F-150

I TOOK MY TRUCK INTO RED MCCOMBS FORD IN SAN ANTONIO, TX BECAUSE I HAD ISSUES WITH MY TRANSMISSION. I CAN BE DRIVING AND IT WOULD REV UP TO 4K RPM WITHOUT MY FOOT ON THE ACCELERATION. THERE ARE TIMES WHEN I'M DRIVING AND IT DROPS INTO 1ST AND JARS ME WHEN IT BOGS DOWN. TOOK IT IN AND WE PAID ALMOST $1000 FOR REPAIRS TO FIX IT SINCE I FEARED FOR MY SAFETY. IT FELT LIKE I HAD NO CONTROL OF MY VEHICLE. THAT WAS IN SEPT 2018..HERE WE ARE MARCH 2019 HAVING THE SAME ISSUES. I TRIED TAKING IT IN, BUT THEY DID NOT HAVE THE OFFER OF A LOANER VEHICLE WHILE THEY FIXED AGAIN, SO I HAVE HAD NO CHOICE BUT TO DRIVE MY TRUCK STILL. I LOVE MY TRUCK...BUT THIS IS SCARY DRIVING LIKE THIS. I DON'T HAVE A CHOICE BECAUSE I HAVE TO GET TO WORK DAILY. I NEED A RELIABLE VEHICLE PER I HAD MAJOR SURGERY LAST SEPT AND HAVE HAD 2 EMERGENCY ROOM TRIPS SINCE AND CANNOT AFFORD TO GET IN A WRECK OR HAVE MY TRUCK GO OUT WITH MY HEALTH ISSUES. I'M AFRAID ALL THE JERKING IS GOING TO CAUSE ME ISSUES WITH MY BACK AND SAFETY OF MY FAMILY. I HAVE HAD TO PULL OVER AND RESTART TRUCK TO GET IT TO QUIT REVVING UP, AND NOT REAR ENDING SOMEONE.