NHTSA Complaint #11280803 — 2013 FORD F-150

I HAVE A F150 4-WHEEL ECO BOOST V6. I RECENTLY HAD MY VEHICLE IN FOR AN OIL CHANGE AND AT THAT TIME DECIDED TO HAVE THE RECALL DONE FOR THE SOFTWARE UPDATE. THE NEXT FEW DAYS I NOTICED THAT THERE WAS SOME HESITATION WITH THE GEARS SHIFTING AND THE TRANSMISSION AT TIMES WOULD DROP. I CONTACTED THE DEALERSHIP TO BRING MY TRUCK BACK IN AT THAT TIME THEY COULD NOT FIND ANYTHING WRONG BUT AN OIL PRESSURE SENSOR. SOME DAYS LATER I WAS DRIVING ON THE FEEDER ROAD GETTING READY TO ENTER THE HIGHWAY. AS SOON AS I ENTERED MY SPEEDOMETER STOP WORKING AND THE TRANSMISSION DROPPED INTO 1ST GEAR. THERE WAS A CAR BEHIND ME THAT ALMOST COLLIDED WITH MY TRUCK. MY FAMILY WAS IN THE CAR AT THE TIME AND THIS COULD HAVE BEEN A SERIOUS ACCIDENT. THE NEXT DAY I BROUGHT MY TRUCK BACK INTO THE DEALERSHIP AND THEY DID A QUICK DIAGNOSIS. THEY STATED THAT I HAD TRANSMISSION ISSUES AND THAT I NEEDED TO LOOK INTO GETTING ANOTHER VEHICLE THROUGH THEM AND TRADING MY TRUCK OUT. I WAS UPSET BY THE RESPONSE SO I TOOK MY VEHICLE TO A LOCAL TRANSMISSION SHOP WHERE THEY THOROUGHLY INSPECTED THE TRUCK. THE FINDINGS WERE THAT THE OSS SENSOR WAS FAULTY AND IT PULL UP A P0270 CODE. THE SHOP ADVISED ME THAT THIS WAS A WARRANTY AND SAFETY ISSUE AND THAT I IMMEDIATELY TAKE IT BACK TO THE DEALERSHIP TO HAVE IT REPAIRED. WHEN I RETURN TO THE DEALERSHIP THEY AT THAT TIME ACKNOWLEDGE THAT IT WAS A WARRANTY ISSUE AND COULD BE FIX, BUT THEY COULD NOT EVEN LOOK AT IT FOR 2-WEEKS AND WOULD NOT EVEN PROVIDE A LOANER AFTER STATING MY SAFETY CONCERNS. I THEN CONTACT FORD MOTOR COMPANY AND THEY COULD NOT ASSIST UNTIL THE DEALERSHIP LOOKED AT MY TRUCK. I DID STATE TO THEM THE TIME ISSUE AT THE DEALERSHIP BUT WAS TOLD THEY HAVE NO CONTROL OVER WHAT THEY DO. I'M STUCK WITH DRIVING A UNSAFE VEHICLE FOR AN ISSUE OUTSIDE OF MY CONTROL AND NO ONE AT FORD IS TAKING THE MATTER SERIOUSLY. THIS COULD CAUSE A FATAL OR SEVERE INJURY.