NHTSA Complaint #11184036 — 2015 AUDI Q5
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11184036 |
| Vehicle | 2015 AUDI Q5 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 11,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MT |
Consumer Description
I DROVE MY CAR EARLY IN THE MORNING TO CHURCH AND, ON THE WAY HOME, STOPPED AT A SUPERMARKET. IT WAS VERY COLD, MINUS 15 DEGREES AT THE TIME IN BOZEMAN, MONTANA. WHEN I CAME BACK TO THE CAR TO START TO GO HOME, THERE WAS A VERY LOUD ALARM AND A WARNING - STEERING DEFECTIVE - UNSAFE TO DRIVE. I TURNED THE CAR OFF AND TRIED TO RESTART IT AND THE SAME LOUD ALARM AND WARNING OCCURRED. I WAITED 5 MINUTES AND TRIED AGAIN AND GOT THE SAME RESULT. I GOT THE CAR TOWED TO MY NEARBY AUDI DEALER TO BE FIXED. THEN I DID SOME RESEARCH AND SAW THAT THIS STEERING ISSUE IS A REAL PROBLEM WITH AUDI Q5 AND SQ5, BUT ONLY THE SQ5 HAS HAD A RECALL. APPARENTLY THERE IS A LOT OF CONTROVERSY ABOUT THIS PROBLEM, SOMETIMES REQUIRING A STEERING RACK REPLACEMENT AND OTHER TIMES SOFTWARE. IN ANY EVENT, AUDI KNOWS ABUT THIS DANGEROUS PROBLEM. WHAT IF I WAS ON THE HIGHWAY WITH MY BABY GRANDSON IN THE CAR? I DISCOVERED A LOT OF VERY NEGATIVE INFO ON THE AUDI WORLD FORUMS DATING BACK AS FAR AS EARLY 2016 CONCERNING THE 2015 SQ5. SAME SEEMS TO BE THE PROBLEM WITH THE Q5. APPARENTLY ON TRANSPORT CANADA'S WEBSITE THE SQ5 STEERING HAS BEEN RECALLED, BUT NOT THE Q5. IN LIGHT OF THE EMISSIONS SCANDAL IN WHICH THE CAR COMPANY (VOLKSWAGEN) DELIBERATELY DECEIVED ON EMISSIONS, I AM THINKING THAT THEY ARE A RATHER UNTRUSTWORTHY COMPANY FROM WHICH TO BUY A CAR. I WILL GET RID OF MINE FOR SAFETY'S SAKE AS SOON AS I CAN! THE CAR IS STILL AT THE DEALER FOR REPAIR, AND I HAVE NOT HEARD FROM THEM SINCE EARLY THIS MORNING. I TRIED TO REACH THE SERVICE AREA FOR AN UPDATE, BUT AS YET HAVE NOT HEARD BACK. I HAVE 4 MONTHS LEFT ON MY WARRANTY. AND THE CAR HAS LESS THAN 12,000 MILES ON THE ODOMETER. THIS IS SCARY.
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