NHTSA Complaint #11545298 — 2015 AUDI Q5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11545298
Vehicle 2015 AUDI Q5
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

Car worked fine with no signs of any issues or concerns. I stopped at a light and the car turned off as the start-stop system normally does. However when the light went green, the car would refuse to start flashing "Steering Malfunction, Do not drive"... I'm at a light on a highway, what do you mean "do not drive"! The power steering was completely lost and it seems because of it, the entire system would refuse to allow the car to even start. The car had to eventually be pushed off the highway after causing an incredible amount of traffic and then towed. I contacted Audi and they appear to know about this issue, however will only warranty a very specific fault code, and will not honor any other faults in the system or any car that doesn't have a perfect history. Estimated cost to repair this absurd faulty steering rack according to online sources is almost $4000. Audi even recalled this system on they're higher package cars like the SQ5 but still wont recall this system in the Q5 line up.

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