NHTSA Complaint #11184031 — 2011 MERCEDES-BENZ ML350 POWER TRAIN

Complaint Details

ODI Number	11184031
Vehicle	2011 MERCEDES-BENZ ML350
Component	POWER TRAIN
Date of Incident	January 10, 2019
Date Filed	March 4, 2019
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHEN CAR COMES TO A STOP, AND THE DRIVER PUSHES THE BUTTON TO PUT THE CAR IN "PARK", THE CAR DOES NOT GO INTO PARK, BUT STAYS IN "DRIVE" OR "REVERSE". DRIVER LEAVES CAR, AND BECAUSE DRIVER IS UNAWARE THAT THE VEHICLE REMAINS IN "DRIVE", AND DID NOT SWITCH TO "PARK", THE CAR CAN BEGIN TO IDLE FORWARD WHILE DRIVER LEAVES OR HAS LEFT THE VEHICLE, OR IDLES IN REVERSE, AS DRIVER LEAVES OR HAS LEFT THE VEHICLE, AS THE "PARK" POSITION IS NOT ACTIVATED. THIS CAN BE QUITE DANGEROUS TO THE DRIVER, OR TO PASSENGERS OR PEDESTRIANS. AT TIMES, THE CAR DOES GO INTO "PARK", BUT AT OTHER TIMES, IT DOES NOT, IT STAYS IN "DRIVE" OR "REVERSE", MISINFORMING THE DRIVER. THIS IS AN UNSAFE SITUATION.

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