NHTSA Complaint #11194871 — 2011 MERCEDES-BENZ ML350
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11194871 |
| Vehicle | 2011 MERCEDES-BENZ ML350 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE ACCELERATING FROM A STOP, THE ENGINE JERKED AND THE VEHICLE LOST ACCELERATION. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT RESTARTED THE ENGINE AND WAS ABLE TO REGAIN ACCELERATION. ON ONE OCCASION, WHILE EXITING TRAFFIC AT 40 MPH, THE VEHICLE LOST ACCELERATION. WHEN THE VEHICLE WAS SHUT OFF AND RESTARTED, THE CONTACT WAS ABLE TO REGAIN ACCELERATION AND DROVE TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE TRANSMISSION WAS "SLEEPING". THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
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