NHTSA Complaint #11647608 — 2011 MERCEDES-BENZ ML350

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11647608
Vehicle 2011 MERCEDES-BENZ ML350
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I believe the electrical system may be defective as ever since I have had it the light bulbs frequently have to be changed. We own three vehicles in my households (the other 2 are non-Mercedes) and none of my other vehicles do this. The latest issue with the electrical system is that the rear tail lamp and power lift gate. I was told there was water that was getting in from somewhere but mechanic could not find where. I need a new SAM module and that is why my power lift gate motor does not work. As I did some research online, the same exact problem was recalled on a the same model but the 2009 model and I have the 2011 model. I believe my car should be part of the same recall which I believe is Mercedes recall number 2009030003. That appears to be a faulty seal around the rear tail lamp assembly. I believe this is a manufacturer's defect that should be covered and would likely explain why I have had to change out light bulbs so many times over the years.

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