NHTSA Complaint #11183922 — 2015 NISSAN SENTRA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11183922
Vehicle 2015 NISSAN SENTRA
Component ENGINE
Date of Incident
Date Filed
Mileage 120,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I AM MICHIGAN RESIDENT WHO RECENTLY TOOK A JOB OUT OF STATE IN WI. ON 02/17/19 I WAS TRAVELING TO WISCONSIN. DURING THE TRIP MY CAR BEGAN TO DEVELOP ISSUES WITH SUDDENLY ACCELERATING AND DECELERATING AS WELL AS LOSING POWER. AT MANY POINTS I NEARLY LOST CONTROL OF THE CAR ON THE ICE ROADS DUE TO THE POWER LOSS AND SHUDDEN SHIFTS. I CAME TO FIND THAT MY CAR, A 2015 NISSAN SENTRA (WHICH I BOUGHT USED FROM CARITE IN 2017), UTILIZED A CVT TRANSMISSION, WHICH UNBEKNOWNST TO ME WAS A KNOWN TO HAVE PROBLEMS AFFECTING CVT TRANSMISSIONS THAT ARE IN MANY NISSAN CARS. NISSAN HAS FAILED ON THEIR PART TO INFORM THE CONSUMER ABOUT THIS PROBLEM, AS DID THE DEALERSHIP I BOUGHT IT FROM. NISSAN ALSO OWNS A 75% STAKE IN THE COMPANY THAT MAKES THESE TRANSMISSIONS FOR THEIR CARS. JATCO IS THE COMPANY. ON 02/18/19, I ALSO FILED A CONSUMER COMPLAINT AGAINST NISSAN. NISSAN REQUESTED I BRING THE CAR TO A NISSAN DEALERSHIP TO HAVE IT EXAMINED. I BROUGHT MY CAR TO A LOCAL NISSAN DEALERSHIP IN GREEN BAY, WI WHERE IT ESSENTIALLY DIED. I WAS TOLD THAT THE ANSWER WAS TO REPLACE THE TRANSMISSION FOR APPROXIMATELY $4100.00. NISSAN DECIDED THAT, DESPITE THE KNOWN ISSUES WITH THE CVT TRANSMISSIONS, THEY WILL NOT HELP AT ALL. I AM DISABLED (I HAVE ONE LEG, AND ALSO SUFFERED AN INJURY TO MY SPINE AND RIGHT HAND WHICH CAUSED ME TO BE OUT OF WORK FOR A PROLONGED PERIOD ' WHICH IS WHY I WAS FORCED TO TAKE A JOB OUT OF STATE TO PROVIDE FOR MY FAMILY) AND NEED A CAR FOR BOTH MY JOB AND TO GET AROUND. I CANNOT AFFORD THE REPAIR COST OF $4100.00 QUOTED BY THE DEALERSHIP. NOW I AM FORCED TO NOW RENT A CAR (AS I NEED A CAR FOR MY NEW JOB) AT A COST OF APPROXIMATELY $33.00 A DAY I FEEL BETRAYED AND WAS PUT AT RISK OF HARM BY NISSAN. THESE CARS SHOULD BE RECALLED.

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