NHTSA Complaint #11712851 — 2015 NISSAN SENTRA

What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission failed to operate properly. The component is still installed in the vehicle and is available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle jerks when shifting gears and upshifts on its own, causing unpredictable changes in speed and loss of smooth acceleration. This creates a risk of sudden acceleration or hesitation, especially in traffic, increasing the potential for a collision. Has the problem been reproduced or confirmed by a dealer or independent service center? No, the problem has not yet been formally confirmed by a dealer or independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No, the vehicle and transmission have not yet been inspected by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Prior to the failure, the vehicle began jerking during gear shifts. The transmission does not properly shift gears in relation to engine upshifting and will upshift by itself. These symptoms appeared before the failure and have continued since.