NHTSA Complaint #11183878 — 2012 HYUNDAI GENESIS

HELLO, MY 2012 GENESIS SEDAN 5.0L R-SPEC ONLY HAS 33K MILES ON IT AND I BOUGHT IT AT 21K. I AM THE 2ND OWNER AND THEREFORE TECHNICALLY OUTSIDE OF WARRANTY, I KNOW THIS. HOWEVER, MY GENESIS' TRANSMISSION HAS BEEN EXPERIENCING ROUGH AND OCCASIONAL SLIPPING SHIFTS EVERY TIME I DRIVE IT. THROUGH RESEARCH AMONGST OTHER OWNERS OF THE SAME MAKE AND MODEL, I HAVE DISCOVERED THAT THIS ISSUE IS QUITE COMMON IN THIS MODEL YEAR CAR AND THAT HYUNDAI HAS ALREADY REPLACED HUNDREDS IF NOT THOUSANDS OF THESE FAULTY TRANSMISSIONS. WHEN THIS OCCURS, IT INDICATES A FLAW IN THE MANUFACTURER'S DESIGN AND I BELIEVE HYUNDAI SHOULD TAKE RESPONSIBILITY FOR THAT FACT AND REPAIR OR REPLACE THE PARTS UNDER WARRANTY OR GOODWILL IF OUTSIDE OF WARRANTY. THIS PROBLEM COULD CAUSE MAJOR DAMAGE TO THE CAR OR MYSELF WHEN DRIVING IF IT DECIDES TO SUDDENLY SLIP WHEN I AM MAKING A TURN WITH ONCOMING TRAFFIC ON THE WAY. THIS MAKES ME FEEL VERY UNSAFE WHEN DRIVING MY CAR. SPECIFICALLY, THE PROBLEM OCCURS MOSTLY SHIFTING BETWEEN GEARS 2&3, 4&5 AS WELL AS 5&6 AND USUALLY SLIPS RPMS A LITTLE FROM 6 TO 7 OR 7 TO 8. THE SHIFTS, WHEN NOT SLIPPING, WILL BE ROUGH AND ABRUPT. I WOULDN'T DESCRIBE IT AS SLAMMING INTO GEAR, BUT RATHER A JOLT THAT CAN BE FELT IN THE SEAT AND JUST ISN'T AS SMOOTH AS OTHER GEARS. I ALSO EXPERIENCE ISSUES WHEN SHIFTING FROM PARK TO DRIVE, DRIVE TO PARK, PARK TO REVERSE, REVERSE TO PARK, OR ANY COMBINATION OF THE DESCRIBED SHIFTS WILL CREATE A ROUGH CLUNK WHEN THE GEAR ENGAGES. YOU CAN ALSO FEEL A THUD WHEN KICKING DOWN THE ACCELERATOR TO PASS A VEHICLE AS IT DOWNSHIFTS THROUGH GEARS. ALL OF THESE SYMPTOMS ON TOP OF A FLUID CHANGE PRODUCING NO POSITIVE RESULTS INDICATE A PROBLEM WITH THE TRANSMISSION AT 33K MILES.