NHTSA Complaint #11183833 — 2011 TOYOTA PRIUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11183833
Vehicle	2011 TOYOTA PRIUS
Component	ELECTRICAL SYSTEM
Date of Incident	March 1, 2019
Date Filed	March 3, 2019
Mileage	182,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

A FEW MONTHS AGO I HAD THE REQUIRED SOFTWARE UPDATE TO ADJUST THE SAFETY FEATURE IN THE HYBRID SYSTEM IN CASE OF A FAILURE. WHILE DRIVING ON A SIDE STREET ON 3/1/19 I PRESSED THE GAS AFTER BEING STOPPED, THE CAR JERKED, AND THE CHECK HYBRID SYSTEM LIGHT CAME ON. THIS WAS ON RAILROAD TRACKS BUT THE CAR DID DRIVE ON THE GAS ENGINE A SHORT DISTANCE TO MAKE IT OVER THE RAILROAD TRACKS. I HAD THE CAR TOWED TO A TOYOTA DEALER WHO STATED THE INVERTER WAS BAD, BUT THAT TOYOTA WOULD REPLACE IT AS THEY EXTENDED THE WARRANTY. THIS SEEMS TO BE AN ISSUE THAT TOYOTA IS IGNORING. I ALSO OWN A 2014 TOYOTA PRIUS V WHICH IS ALSO PRONE TO THIS ISSUE. TOYOTA SHOULD ADDRESS THIS ISSUE BEYOND A MERE SOFTWARE UPDATE.

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