NHTSA Complaint #11183748 — 2014 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11183748
Vehicle 2014 RAM 1500
Component SUSPENSION
Date of Incident
Date Filed
Mileage 53,174 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MT

Consumer Description

THE AIR RIDE SUSPENSION IN ALL OF THESE TRUCKS ARE FAILING IN CANADIAN COLD CLIMATES. MY TRUCK IS CONSISTENTLY RIDING ON THE BUMP STOPS WHEN IT'S COLD OUT CAUSING A VERY ROUGH RIDE THAT IS NOT GOOD FOR THE VEHICLE OR THE PASSENGERS. LET ALONE THE CONTROL OF THE VEHICLE IS DIMINISHED WITH ZERO SUSPENSION. WHEN IT GETS COLD (-15 OR SO) I WALK OUTSIDE TO SEE MY TRUCKS FRONT END ALL THE WAY LOWERED WITH THE REAR STILL AT NORMAL HEIGHT. WARMING UP TRUCK DOESN'T HELP. THE RIDE HEIGHT BUTTONS JUST FLASH AND WARNING SIGNS SOMETIMES DISPLAY ON THE DASH. MANY PEOPLE (INCLUDING ME) THEN GET BLOWN FUSES OR THE COMPRESSOR FAILS AND THEN THERE IS NO FIX BUT TO GO TO DEALER. DODGE REPLACED MY AIR RIDE COMPONENTS BUT IT DID NOT RESOLVE THE ISSUE. I FEAR FOR THE COMING YEAR WHEN MY VEHICLE IS OUT OF WARRANTY AND DRIVING WITH MY KIDS AND I AM DRIVING AROUND WITH NO SUSPENSION. THERE IS ENOUGH PEOPLE THAT HAVE THESE SAME ISSUES AS I'VE DESCRIBED TO WARRANT A RECALL. THERE ARE CLASS ACTION LAW SUITS IN THE USA OVER THIS ISSUE. THERE IS A FACEBOOK GROUP DESCRIBING THESE FAILURES FURTHER. GROUP IS CALLED FCA RAM PICKUP AIR SUSPENSION FAILURES. IT IS UNFATHOMABLE THAT I AM SUPPOSED TO BE DRIVING AROUND IN A VEHICLE WITH MY KIDS IN A TRUCK THAT I'VE PAID MANY THOUSANDS OF DOLLARS FOR THAT DOESN'T HAVE SUSPENSION AND NO HELP FROM DODGE. THIS SHOULD BE A BIG ISSUE. SOMEONE IS GOING TO HAVE A BAD ACCIDENT BECAUSE OF THIS.

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