NHTSA Complaint #11183665 — 2014 MAZDA CX-9

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11183665
Vehicle	2014 MAZDA CX-9
Component	ENGINE
Date of Incident	February 21, 2019
Date Filed	March 2, 2019
Mileage	73,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE ENGINE SPUTTERED AND STOPPED WITHOUT WARNING WHILE DRIVING. IT TURNED OUT THE WATER PUMP WENT OUT AND SPILLED WATER INTERNALLY IN THE ENGINE. THE CAR HAS 73,000 MILES ON IT AND IT APPEARS THAT THIS HAS BEEN HAPPENING TO OTHER OWNERS OF THIS VEHICLE ROUTINELY, AND MAZDA HAS KEPT THIS DESIGN FLAW AND SAFETY CONCERN A SECRET. IT IS COSTING OVER $2,200 TO REPAIR, AND I BELIEVE THAT MAZDA SHOULD BE HELD ACCOUNTABLE FOR IT. THANK YOU. (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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