NHTSA Complaint #11183358 — 2017 FORD FOCUS

PURCHASED CAR NEW FROM DEALERSHIP. AT 14,500 MILES (APPROX.) GOING DOWN FREEWAY CAR ACCELERATED BY ITSELF AND WOULD NOT IDLE DOWN. WHEN IN PARK, RPM'S WERE BETWEEN 3000 AND 4000 AND REMAINED THAT WAY. PARKED CAR AT DEALERSHIP, WHEN THEY CHECKED IT, THEY COULD NOT DUPLICATE. RECEIVED CAR BACK AND EVERYTHING WAS FINE UNTIL 29015 MILES AND SAME THING HAPPENED. GOING DOWN FREEWAY, THE CAR ACCELERATED UP TO 85 MPH ON ITS OWN AND WOULD NOT IDLE DOWN. WHEN IN PARK, RPM'S WERE BETWEEN 3000 AND 4000 AND WOULD NOT GO DOWN. EXITED FREEWAY NEVER PUTTING MY FOOT ON GAS PEDDLE. WAS GOING DOWN 5 LANE HWY. AT 55 MPH WITH FOOT ON BRAKE CONSTANTLY. PULLED INTO PARKING LOT A POLICEMAN WAS STANDING THERE. I ASKED HIM TO COME OVER TO LOOK AT ISSUE. HE THOUGHT MY FOOT WAS ON GAS. I THEN OPENED MY DOOR AND HUNG MY FEET OUTSIDE OF THE CAR. HIS STATEMENT WAS "'THIS CAR IS DANGEROUS''. I TOOK VIDEO SHOWING RPM'S AT 3500 AND SPEED ODOMETER AT ZERO. TOOK CAR TO DEALERSHIP, DROPPED OFF FOR WEEKEND. WHEN THEY CHECKED THE CAR ON MONDAY MORNING THEY COULD AGAIN NOT DUPLICATE IT. THEY KEPT THE CAR FOR FIVE DAYS, NUMEROUS PEOPLE DRIVING THE CAR BUT COULD NOT DUPLICATE IT. THEY TELL ME IF THEY CANNOT DUPLICATE IT THEY CANNOT DO ANYTHING ABOUT IT EVEN THOUGH I HAVE THE VIDEO. I LOVE THE CAR BUT I TAKE MY LIFE IN MY HANDS WHEN I DRIVE IT AND I STILL OWE QUITE A BIT OF MONEY ON IT. WHAT RECOURSE DO I HAVE...PLEASE HELP!