NHTSA Complaint #11182597 — 2019 CADILLAC XT5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11182597
Vehicle	2019 CADILLAC XT5
Component	UNKNOWN OR OTHER
Date of Incident	January 26, 2019
Date Filed	February 26, 2019
Mileage	200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WITH THE SUNROOF OPEN WHEN I GET TO 40 TO 45 MPH YOU THINK YOUR EARS ARE GOING TO EXPLODE. IT IS ACTUALLY PAINFUL. I AM VERY CONCERNED AS I ALSO HAVE A SERVICE DOG THAT IS WITH ME AT ALL TIMES AND THEIR EARS ARE EVEN MORE SENSITIVE THAN OURS. I AM ALSO THE ONLY CARE TAKER FOR MY 95 YEAR OLD MOTHER IN LAW WHO IS ALWAYS ASKING ME TO OPEN THE SUNROOF SO SHE CAN GET THE SUNSHINE. THIS IS OBVIOUSLY A DESIGN FLAW! THE DEALERSHIP TESTED ALL THE NEW ONES ON THE LOT AND THEY ALL DO THE SAME THING. THIS WAS ALL DONE ON A CITY STREET I CAN'T IMAGINE IF I TRIED IT ON A FREEWAY.

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