NHTSA Complaint #11182514 — 2014 CHEVROLET IMPALA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11182514
Vehicle	2014 CHEVROLET IMPALA
Component	ELECTRICAL SYSTEM
Date of Incident	February 23, 2019
Date Filed	February 26, 2019
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

LEFT REAR SIDE DETECTION MODULE AND RELATED WIRING HARNESS FAILED DUE TO CORROSION FROM EXPOSURE TO WATER AND WEATHER ELEMENTS DURING NORMAL OPERATION. PLACEMENT OF MODULE INSIDE THE REAR BUMPER CAUSED MOISTURE TO ACCUMULATE WITHIN MODULE AND ITS RELATED ELECTRICAL CONNECTORS. DURING FAILURE, WHILE OPERATING THE VEHICLE, MODULE SENT ERRATIC SIGNALS TO OBC CAUSING PARTIAL SHUTDOWN OF KEY ELECTRICAL COMPONENTS INCLUDING TURN SIGNALS AND INSTRUMENT CLUSTER. THIS MODULE HAS A HIGH, PRE-MATURE FAILURE RATE, DUE TO EXPOSURE TO WEATHER ELEMENTS AND ROAD SALT IN NORTHERN STATES. CHEVROLET HAS DIFFICULTY KEEPING SUFFICIENT MODULES IN STOCK AT LOCAL DEALERS. ORDER OUT TIME FOR SUBJECT COMPONENTS IS 3-5 BUISNESS DAYS.

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