NHTSA Complaint #11182078 — 2015 CHRYSLER 200

VEHCILE HAS SEVERAL ERROR LIGHTS THAT COME AND GO. I CANNOT GET CHRYSLER DEALERS IN BREVARD, FLORIDA TO DO WARRANTY WORK. EVERYONE IS IN DANGER AS THE CAR IS NO LONGER SAFE. I HAVE BEGGED FOR TOW INS, RENTALS AND WARRANTY DIAGNOSES. I HAVE BEGGED FOR CHRYSLER TO SEND A TRAINED REP FROM OUT OF TOWN TO INVESTIGATE. THIS HAS GONE ON FOR YEARS, NOW THE BELOW DEALERSHIPS OWNS BOTH THE DEALERS IN MY REGION AND REFUSE TO DO WORK TO DIAGNOE PER WARRANTY AT EITHER. I HAD A FREE OIL CHANGE PACKAGE FROM CHRYSLER FROM A PREVIOUS SERVICE RELATED COMPLAINT. THE DEALER SCHEDULED AN APPOINTMENT, I GAVE THEM ALL MY INFO. I ALSO ORDERED AN EXPENSIVE PART TO HAVE INSTALLED, WHICH IS NONRETURNABLE. I PAID FOR AND PICKED UP PART. CHECKED MY CAR IN. THEN ROSS AND CRAIG, ALSO ED O'DONNELL I WAS TOLD WERE ALL TEXTED BY ROSS AND UPON CHECKING IN VEHICLE WAS TOLD "SORRY WE WILL NOT SERVICE YOUR VEHICLE OR INSTALL YOUR PART. THIS HAS BEEN AN ONGOING ISSUE AND I WAS ALSO TOLD BY ED O'DONNELL ON A PREVIOUS COMPLAINT THAT I WAS WELCOMED TO RETURN. DID I MENTION THE PACKAGE EXPIRED SHORTLY THERE AFTER. ALSO SHORTLY THERE AFTER LEAVING THE WORK THEY DID PREVIOUSLY, THE SYMPTOMS NOW RE PRESENT THEMSELVES. IRONICALLY. ALSO, IT WAS ADMITTED BY PHONE THAT THEY HAD BACKMOFFICE DISCUSSIONS WITH ANOTHER DEALER IN THE AREA GATOR CHRYSLER. I AM NOW STUCK WITH A PART THEY WILL NOT INSTALL OR REFUND. THEY WILL NOT CHANGE MY OIL OR ROTATE TIRES. THEY WILL NOT FESSMUP TO THE VANDALISM OF MY VEHICLE THAT OCCURRED ON THEIR LOT IN 2018. THEY HAVE DESTROYED MY CAR AND NOW ALL KINDS OF ENGINE LIGHTS COME ON TO DISCREDIT ME. HEAD THE WARNING, THE BELOW DEALER IS IN QUESTION :: BONIFACE-HIERS CHRYSLER DODGE JEEP RAM 1775 E MERRITT CAUSEWAY MERRITT ISLAND, FL 32952 DRIVING DIRECTIONS SALES 1-321-452-8181 SERVICE 1-321-452-8181 PARTS 1-321-452-8181